Privacy Policy
Effective Date: October 2023
Welcome to SchedulOpt. This Privacy Policy explains how we collect, use, store, and protect your information when you use the SchedulOpt platform.
1. About Us
SchedulOpt is operated by Predictive Analytics Group Pty Ltd (ABN 83 158 699 480), located at Level 10, 440 Collins Street, Melbourne, Victoria, Australia.
This policy is designed to comply with the requirements of the Privacy Act 1988 and other applicable privacy laws.
2. Information We Collect
When you use SchedulOpt, we may collect the following types of information.
Personal Information
Information you provide when creating or managing your account, including:
- Name
- Email address
- Organisation name
- Billing and payment information
Competition and Scheduling Data
Information you upload to create schedules, including:
- Team names
- Venue details
- Competition structures
- Availability constraints
Usage Information
We may collect technical information about how the platform is used, including:
- Login activity
- Browser and device information
- Pages accessed
- Interaction with platform features
Cookies
SchedulOpt uses cookies and similar technologies to:
- Keep users logged into their accounts
- Remember platform preferences
- Analyse how users interact with the platform
Users can disable cookies through browser settings, although some platform functionality may be affected.
3. How We Use Your Information
We use the information we collect to:
- Operate and provide the scheduling platform
- Generate and optimise sports competition schedules
- Improve algorithms and system performance
- Communicate important service or account updates
- Provide technical support
We process personal information based on one or more of the following lawful bases:
- Providing services requested by users
- Legitimate business interests in operating and improving the platform
- Compliance with legal obligations
4. Sharing Your Information
We do not sell personal information.
Information may be shared with trusted third-party service providers that assist us in operating the platform, including:
- Cloud hosting providers
- Secure payment processors
- Analytics providers
- Email communication services
These providers are required to protect information and only use it for the purposes of supporting SchedulOpt services.
5. International Data Transfers
Depending on our cloud infrastructure and service providers, your information may be transferred to and stored in countries outside Australia. We implement appropriate safeguards to ensure data protection in accordance with applicable laws.
6. Data Security
We implement appropriate technical and organisational security measures to protect information from unauthorised access, disclosure, alteration, or destruction.
While we take reasonable steps to secure information, no internet-based system can guarantee absolute security.
7. Data Retention
We retain information only for as long as necessary to provide the SchedulOpt service.
If an account is deleted, we will remove personal information and competition data from active systems within a reasonable period, except where retention is required by law or for legitimate operational purposes such as financial record keeping.
8. Data Breaches
If we become aware of a data breach that is likely to result in serious harm, we will notify affected users and relevant authorities in accordance with the Notifiable Data Breaches scheme under the Privacy Act 1988.
9. Your Rights
Users have the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw consent where applicable
Requests may be submitted to: support@schedulopt.com
10. Changes to This Policy
We may update this Privacy Policy periodically. Where significant changes occur, users will be notified via email or through the platform.